FAQ
Frequently asked questions
Can I?
- Do you have a sandbox or developer environment?
- Can I add chat or messaging to my app?
- Can I integrate Knack with other data, products, and services?
- Can I customize the look and feel of my Knack pages?
- Can I use Knack on mobile devices?
- Can I prototype for others?
Accounts
- Where can I find a copy of my receipt or invoice?
- Is there an option to pay via invoice, check, wire transfer, or something other than a credit card?
- I'm over the storage limit for my account. How do I add more storage or get under the limit?
- I'm over the record limit for my account. How do I add more records or get under the limit?
- How do I add more API calls to my account?
- Need account access or to transfer account access because account owner or colleague left the company
Managing Apps
- How do I give Builder access to a colleague or developer for one of my apps?
- How do I remove the "Powered by Knack" logo at the bottom of my app?
- How do I white label my app?
- How do I backup or export my apps and data?
- How do I copy an app from my account to another account?
- How can I track what users are doing in my app?
App Building
- Is it possible to display more than 100 records at a time on a table, list, or search view?
- Is there a way to have new users be automatically logged-in after they register?
- Is there a way to add a display rule to multiple columns at one time instead of having to update each column individually?
- Do I need a separate user role object for my Vendors, Customers, Employees, Contacts, etc?
- Can I combine two date fields into a single date field? For example, combining a start and end date into a single field?
- How can I show a customer's payment history if I'm collecting payments through my Knack app and through cash or check?
Imports
- Can I import data into more than one object at the same time?
- My import is failing or getting stuck. What do I do?
- Some of my fields aren't importing correctly. How can I fix that?
- Can I schedule or automate imports?
- How do I update existing data using an import?
- I'm having trouble importing into a connection field. What can I do?
Support
Other
- Does the signature captured through a signature field constitute a legally binding signature?
- How does Knack work on mobile devices? Is it mobile-friendly? Can users download my apps?
- Does Knack offer a partner program?
- Which browsers do you support?
- How do I batch download all of the images and files In my app?
- How secure is Knack?